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Housing Request for Emotional Support Animal (ESA)

Colorado Mesa University is committed to reasonably accommodating persons with disabilities who require the assistance of service and/or assistance animals. Students needing an emotional support animal (ESA) for on-campus housing need to follow the outlined steps for consideration. Students may not bring an ESA to campus housing before approval has been determined. Relevant definitions and expectations for this request are listed below the application process. 

Step 1

Apply for Housing

Step 2

Submit a Complete ESA Application

Documentation Required
Step 3

ESA Application Review

Review within 5 business days of ESA application submission

Educational Access Services will complete the initial review of the digital ESA application and invite qualified student applicants to an interactive access meeting.

  1. Qualified Applicants

    Qualified applicants will have a complete ESA application that meets all criteria and will be invited to an access meeting for further consideration.

  2. Incomplete Applications

    Student did not meet the qualification criteria for further consideration of an ESA for on-campus housing. This may be due to an incomplete ESA application. Applications without documentation, insufficient documentation, or lack of disability-related need explanation are considered incomplete. Student is considered ineligible for an ESA and will receive relevant communication for this determination.

Step 4

Eligibility Determination

Released 10 business days post full ESA application review
  1. ESA Eligible

    Student eligibility will be communicated to Residence Life. Resident Life will coordinate with the student regarding the next stage of the ESA process including arrangements to bring the ESA to campus.

  2. Ineligible for ESA

    Student is not eligible for an ESA on campus. Alternative accommodations will be discussed as needed, dependent on the student's diagnosis. Student can appeal the decision with new documentation or information. Contact Educational Access Services (EAS) for appeal process.

Disability Definition

"Disability" is defined as a physical or mental condition or impairment that substantially limits one or more of a person's major life activities. These limitations may include but are not limited to caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, working, and learning. A person is substantially limited in major life activities if the individual is unable to perform the activity or is significantly restricted as to the way the individual can perform that activity when compared to the average person. 

Additional Definitions

An assistance animal includes previous terminology related to emotional support or therapy animal. An "assistance animal" is an animal that works, provides assistance, or performs tasks for the benefit of a person with a disability to help alleviate one or more identified functional limitations of a person's disability (medical or mental health). This definition is in accordance with the Americans with Disabilities Act (ADA), the Rehabilitation Act, and Federal Fair Housing Acts (FHA) recording Emotional Support Animals.
A "service animal" is a dog or miniature horse individually trained to do work or perform specific tasks for the benefit of an individual with a disability. These tasks include but are not limited to guiding individuals with impaired vision, alerting individuals who are hearing impaired to intruders or sound, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items. Service animals in training are generally subject to the same requirements under this policy as service animals. This definition is in accordance with Service Animals (i.e., service dogs) as defined by the Americans with Disabilities Act (ADA) and the Rehabilitation Act.
A "pet" is an animal kept for ordinary use and companionship. A pet is not considered a service animal or an assistance, emotional support, or therapy animal, and therefore, is not covered by this policy. Residents are not permitted to keep pets on university property or in university residence halls, with the exception of aquarium fish in a container no larger than ten gallons. 

Responsibilities of Person with Emotional Support Animal

Application Suspension Policy

Educational Access Services (EAS) will attempt to contact the student via the student's Mavs email or phone for up to one month after the application submission date. After attempting to contact the student at least 3 times without response, EAS will suspend the student's application. The application information will be saved and can be re-activated by the student contacting EAS.