We're saying goodbye to the IT Web Help Desk and School Dude 👋 and replacing them with something better: an intuitive, mobile-friendly platform powered by Halo that makes getting help faster and easier for everyone — students, faculty and staff.
What’s awesome about it?
Here are a few of the key feature of Service Desk.-
Uses your CMU login
-
One place for IT and facilities requests
-
Gets your request to the right person faster
-
Clean, modern, easy to use design
-
Smarter with built-in AI
-
Helpful self-service tools
We’re leveling up how campus support works — making it smarter, simpler and just plain better. Whether your light is flickering or your Wi-Fi is wonky, Service Desk is here to help.