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What do you do on a day-to-day basis?

Working as a Desktop Technical Analysts I troubleshoot and resolve issues with IT related infrastructure and end devices for CDOT Region 3.

How did your experience at CMU prepare you for a career?

I was fortunate enough to get a job as a student worker for the IT help-desk at CMU and worked there for several years while attending school. This helped me get hands on experience dealing with customers and large IT projects. During my time at CMU, I joined several clubs and organizations. Through these clubs, I gained experience in competing in national IT conferences against college students from across the country. These clubs allowed me to test my skills and knowledge.

What was your transition like from being a student to your current career position?

As with starting any job, there is always some apprehension involved; learning about your expectations. No matter what you do this always exists and it takes time. However, attending CMU really helped shorten the transition stage for me at my current job. I was able to get to work and actually feel like I was getting things accomplished and solving issues, not spending all of my time learning how to do the job. This was by far the smoothest transition into any job that I have had.

What do you think set you apart from the other applicants for your position?

Between the skills, I gained from courses at CMU and working for the help-desk, I was exposed to a very broad assortment of experiences. From this, I accumulated a large amount of knowledge and continually improved my skills.

Connections are important to have in any field of work; CMU allowed me to create connections with many of the professors and staff, some of which I have listed as contacts on my resume. Definitely having a four-year degree from an accredited college like CMU helped me stand out from the competition.

What advice would you give to incoming college students?

Buckle up and do the work. It is not going to get any easier and you might as well get used to. Who knows, you might find that you actually enjoy it!

Connect with Jordan on LinkedIn 

Published 5/15/2019