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Education

PhD, Business Administration in Hospitality and Tourism: Washington State University 
MS, Hospitality Management: Oklahoma State University 
BBA, Tourism Management: Xiamen University


Biography

Ruiying Cai, PhD, is an assistant professor of hospitality management in the business department. Throughout the years, Cai has gained experience in hotels, resorts and restaurants.

Her research interests include service marketing, consumer behavior and well-being. Cai has published articles in SSCI listed journals such as Tourism Management, International Journal of Contemporary Hospitality Management and Journal of Hospitality Marketing and Management. She has also been reviewers for several refereed journals and members of International Council on Hotel, Restaurant and Institutional Education. Cai has presented her research at a number of international conferences.

She teaches hospitality management and marketing courses.