Office of Student Accounts
The Office of Student Accounts is responsible for student billing, collection of tuition, fees, and other charges, and refunding excess Financial Aid to students. We administer various payment options and schedules (such as the campus payment plan) to ensure bills are paid on time without penalty. For detailed information concerning the various costs and fees a student may incur, please visit our Catalog. We are located in Lowell Heiny Hall 103 (lower level) on the Main Campus. Our main number is 970.248.1567.
Family Educational Rights and Privacy Act
The Accounting and Financial Services Office operates in accordance with the Family Educational Rights and Privacy Act (FERPA) to ensure student privacy. FERPA provides students who are enrolled in a post secondary educational institution the right to inspect, review, and challenge their educational records. Colorado Mesa University has the responsibility of maintaining and protecting the confidentiality of students' official educational records. CMU also supervises the access to and/or release of educational records of its students. FERPA covers enrolled and former students, including deceased students. Students who are not accepted to Colorado Mesa University, or if accepted and do not attend, have no rights under FERPA. Full FERPA disclosure.
Authorized Users and Release of Information
Without a release of information, or authorized users access in ePay, the Accounting and Financial Services Office is unable to discuss individual details of the student account with anyone other than the student. Students can provide electronic permission to allow parents or others the ability to discuss and obtain their financial and educational records if they so choose. They can give permission to CMU one of two ways:
- Students can give access to financial information and to make payments by designating parents (or others) as an Authorized Users through ePAY.
- Students can allow parents to inspect and discuss educational records by submitting an electronic Release of Information form through MAVzone. This e-form is located in MAVzone within the Student Academics tab. Under “Personal Information” select the “Release of Information Authorization” link (right under the Confidential Indicator Selection link). Release of Information Authorizations already in place will remain in place until revoked via the electronic method. To revoke a previously authorized party, follow the directions above to the e-form and fill out the revoke access section.
Confidential Status - Students who designate themselves with Confidential status are only able to conduct business in person on the CMU campus with a valid picture ID or independently through MAVzone. No educational or financial information will be discussed with any persons on the phone regarding a Confidential student.