The Information Technology & Communications Help Desk is your primary point of contact for all IT related issues including:
- Connecting to the wireless network
- Desire 2 Learn
- Library/Lab Computer Issues
- Library/Lab Printing Issues
- Microsoft Office products
- Network file storage
- Outlook email
- Residence Hall Network Connectivity
- Smart classroom equipment
- Telephone installs and changes
- Usernames and passwords
- Video conferencing
If your question or request cannot be resolved, the IT Help Desk will escalate the problem to the appropriate resource.
Hours of Operation
During the fall and spring semesters, the Information Technology Help Desk is available during the following times.
1:00 PM to Midnight
7:30 AM to Midnight
7:30 AM to 5 PM
10:00 AM to 5 PM
Four Ways to Contact the Information Technology Help Desk
Telephone - Call 970.248.2111
Enter a ticket - Log into MAVzone and click on the Help Desk link at the bottom of the page.
In Person - 1st floor Tomlinson Library, North-East corner.
Click to Chat - All open library computers now offer a chat tool to work directly and immediately with Help Desk staff on computer/printer issues.