Facilities FAQ | Colorado Mesa University

Have an issue or a concern?

Start here to troubleshoot common occurrences on campus!

Double Check all the vents are open FULLY
Check thermostat is set properly and adjust it accordingly
Check to make sure the breaker has not tripped, if it has reset it
If you are still not finding a solution, please submit a work order
If you are in a residence hall talk to your RA about getting a portable fan until your problem is fixed

There are bins available across campus, locate a recycling station at your nearest building
If you have an excessive amount of recycling submit a work order for someone to come pick it up for you

If overflowing excessively, please shut off the water at the base of the toilet near the wall so that it will not flood the room and cause any more damage.
If clogged, DO NOT flush more than one time! If you can locate a plunger, please attempt to unclog it yourself before submitting a work order.

If the dial is not turning the burner off, it may be on incorrectly so remove it and make sure it is on right.
You could also try flipping the breaker.

If you have tripped a breaker, try resetting it
Still unsuccessful? Check to make sure you do not have too many things plugged into the same outlet or power strip.
If you have made sure you do not have too many things plugged in to one outlet and it is still not working, please submit a work order.

If your outlet is not working, this could be related to a tripped breaker, in that case try resetting the breaker
Still not working? Try to reset the outlet itself, there should be a ‘reset’ button on the outlet
If you are still experiencing problems, submit a work order

Please submit a Help Desk Ticket with IT or call them directly 970.248.2111 CMU Technology Help Desk

Please submit a Help Desk Ticket with IT or call them directly 970.248.2111 CMU Technology Help Desk

If it flashes 13 times there is a low battery, but it will still let you in, be careful to not swipe more than once because it will not let you in if you overload it.
If it flashes two red lights, you do not have access and you need to contact your RA or visit ATLAS' General FAQ
If it has no lights, it is dead. In this rare case, submit a work order to ATLAS.
Another possibility if your MavCard is not working, swipe it slower and allow the mag strip to make full contact. Newer cards especially are bowed so it will take technique. You can also bow your card in the opposite direction and try it again.

If your light is out or flickering a work order is appropriate, we will respond as quickly as staffing and institutional priorities allow.

Parties that are interested in selling property to CMU must reach out to Derek Wagner with all inquiries.

Email: [email protected]

Office Phone: 970.248.1553

Additional information can be found on the Capital Projects page.